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annotate MHMC/2023-06-05_Miranda.txt @ 269:c6c454cceeb1

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as shared with Trustees
author Henry Thompson <ht@markup.co.uk>
date Thu, 15 Jun 2023 18:03:44 +0100
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1 *Interim Employment Review at 3 Months*
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2 [Initials:
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3 MG - Miranda Girdlestone
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4 DS - David Sterratt
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5 HST - Henry Thompson
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6 JK - Jackie Noltingk
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7 MHMC - Meeting House Management Committee
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8 AM - Area Meeting
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9 LM - Local Meeting]
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10
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11 A) A major staffing issue is being addressed by MHMC;
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12
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13 B) Holiday cover/sick leave as a single person in post has made
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14 getting a full week with weekends at either end has been
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15 difficult, and I found this caused some resentment.
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16
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17 ACTION: MHMC to consider how to address this when addressing the
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18 larger staffing issue.
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19
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20 ACTION: MHMC to consider doing some contingency planning for
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21 extended sickleave: possibly involving former Wardens or existing
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22 senior staff. Possibly (already) in the Risk Assessment?
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23
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24 C) Good things: Learning, including from mistakes, being in charge.
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25 [Good communcation/collaboration with DS and HST]
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26
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27 D) Successful: Satisfaction that I can do the job: None of what I've
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28 had to do is unfamiliar.
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29
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30 E) Not so successful: Not getting as much done as had hoped/feel I
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31 should have. Fixes for some causes for that
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32 are in process, and my expectations may also
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33 have been a bit overly ambitious
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34
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35 F) How have Changes I've made worked?
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36 Well: Quickbooks / Hallmaster integration working/coming.
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37 No evening lettings of the Bow room if other rooms are available.
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38
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39 * Bell Labs point: No time to make a change for things that
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40 happen on an annual basis, given only a 2-year
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41 contract. ACTION: Avoid short-termism!
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42
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43 G) Work environment: + Friendliness of staff, hirers, Quakers
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44 - Gloomy ground-floor space: some prospect of improvement
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45 Suggestions: Double-glazing, lighting
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46
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47 H) Support: Missing the opportunity to talk about things. Used to a
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48 regular opportunity for sounding-board conversation
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49 ACTION: HST to institute a version of HCRC M4 (Monday
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50 Morning Management Meeting)
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51
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52 Difficulties: Nothing major
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53 Need to agree some shared communication
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54 practices to improve on some issues with
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55 one member of staff
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56
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57 I) Quaker ethos: Seriously? But, indeed, many relationships are not
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58 in practice all clear, e.g. AM vs. LM; Trustees vs. MHMC vs. AM
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59 ACTION: DS to share AM/LM spreadsheet
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60
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61 J) Relationships: Colleagues and users: good.
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62 I have enjoyed the event-based hiring story we
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63 have now, as opposed to the (semi-)permanent
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64 office space story
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65 [Staff appreciated the one-to-one meetings, some devolved
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66 responsibility]
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67 All-hands staff meeting was a success, casual staff are
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68 a good team
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69
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70 K) Supervison: As supervisor, seems good from my perspective
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71 Instituted catch-up when people are on the way in or
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72 the way out
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73
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74 L) Training: Hallmaster/Email
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75 [multiple email addresses, multiple folders for mail
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76 coming to office@ ACTION: HST to meet with Miranda
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77 (and Mike?) about this]
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78
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79 More Hallmaster/Financial systems [ACTION: MG to talk with JK]
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80 ACTION: HG to do Food Hygiene
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81
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82 M) Job more effectively: More staff time, clearer references
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83 [ref. I above], reporting? Strategy
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84 vs. tactics
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85 [Tracking system for building faults?]
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86 [Building action calendar?]
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87 [Compliance register? E.g. staff training]
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88
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89 ACTION: HST to get sub-roles in MHMC clear
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90
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91 N) Job changes: Do more BizDiv, look outward more.
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92