view MHMC/2023-06-05_Miranda.txt @ 253:cf9d451fa126

finished on the day, will circulate to MG and DS
author Henry Thompson <ht@markup.co.uk>
date Mon, 05 Jun 2023 17:19:38 +0100
parents b23e0a060d59
children e524f07b074a
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*Interim Employment Review at 3 Months*
[Initials:
  MG - Miranda Girdlestone
  DS - David Sterratt
  HST - Henry Thompson
  JK - Jackie Noltingk
  MHMC - Meeting House Management Committee
  AM - Area Meeting
  LM - Local Meeting]  

  A) A major staffing issue is being addressed by MHMC;

  B) Holiday cover/sick leave as a single person in post has made
     getting a full week with weekends at either end has been
     difficult, and I found this caused some resentment.

     ACTION: MHMC to consider how to address this when addressing the
     larger staffing issue.

     ACTION: MHMC to consider doing some contingency planning for
     extended sickleave: possibly involving former Wardens or existing
     senior staff.  Possibly (already) in the Risk Assessment?

  C) Good things: Learning, including from mistakes, being in charge.
     [Good communcation/collaboration with DS and HST]

  D) Successful: Satisfaction that I can do the job: None of what I've
                 had to do is unfamiliar.

  E) Not so successful:  Not getting as much done as had hoped/feel I
                         should have.  Fixes for some causes for that
                         are in process, and my expectations may also
                         have been a bit overly ambitious

  F) How have Changes I've made worked?  
               Well: Quickbooks / Hallmaster integration working/coming.
                     No evening lettings of the Bow room if other rooms are available.

     * Bell Labs point: No time to make a change for things that
                        happen on an annual basis, given only a 2-year
                        contract.  ACTION: Avoid short-termism!

  G) Work environment:  + Friendliness of staff, hirers, Quakers
                        - Gloomy ground-floor space: some prospect of improvement
      Suggestions: Double-glazing, lighting

  H) Support: Missing the opportunity to talk about things.  Used to a
              regular opportunity for sounding-board conversation
              ACTION: HST to institute a version of HCRC M4 (Monday
                      Morning Management Meeting)

              Difficulties:  Nothing major
                             Need to agree some shared communication
                             practices to improve on some issues with
                             one member of staff

  I) Quaker ethos: Seriously?  But, indeed, many relationships are not
     in practice all clear, e.g. AM vs. LM; Trustees vs. MHMC vs. AM
        ACTION: DS to share AM/LM spreadsheet

  J) Relationships:  Colleagues and users:  good.
                     I have enjoyed the event-based hiring story we
                     have now, as opposed to the (semi-)permanent
                     office space story
     [Staff appreciated the one-to-one meetings, some devolved
      responsibility]
       All-hands staff meeting was a success, casual staff are
         a good team

  K) Supervison:  As supervisor, seems good from my perspective
                  Instituted catch-up when people are on the way in or
                  the way out

  L) Training:  Hallmaster/Email
                 [multiple email addresses, multiple folders for mail
                  coming to office@  ACTION: HST to meet with Miranda
                                                 (and Mike?) about this]

                More Hallmaster/Financial systems [ACTION: MG to talk with JK]
                ACTION: HG to do Food Hygiene

  M) Job more effectively:  More staff time, clearer references
                            [ref. I above], reporting?  Strategy
                            vs. tactics
                            [Tracking system for building faults?]
                            [Building action calendar?]
                            [Compliance register? E.g. staff training]

     ACTION: HST to get sub-roles in MHMC clear

  N) Job changes: Do more BizDiv, look outward more.