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author Henry Thompson <ht@markup.co.uk>
date Thu, 18 Jul 2024 13:22:20 +0100
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1 <?xml version='1.0'?>
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2 <?xml-stylesheet type="text/xsl" href="../../../../lib/xml/doc.xsl" ?>
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3 <!DOCTYPE doc SYSTEM "../../../../lib/xml/doc.dtd" >
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4 <doc>
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5 <head>
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6 <title>Notes and Actions from Ken Latham's Annual Employment Review Conversation</title>
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7 <author>Henry S. Thompson</author>
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8 <date>16 April 2024</date>
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9 <style>.r {margin-left: 3em}
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10 .q {font-style: italic}
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11 .a::before {content: "ACTION: "; font-weight: bold}
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12 </style>
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13 </head>
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14 <body>
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15 <div>
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16 <title>Introduction</title>
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17 <p>Notes from a meeting held on 2024-04-16 with Miranda Girdlestone
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18 (Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House
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19 Management Committee, HST hereafter), taking (most of) these notes. The section titles and questions which follow are taken verbatim from the <emph>Employment
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20 Review Conversation</emph> shared with Ken in advance of the meeting.</p>
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21 </div>
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22 <div>
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23 <title>Nature of the job</title>
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24 <p class="q">Does your job description accurately reflect the nature of your
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25 duties?</p>
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26 <p class="r">Not entirely, but not sure: I don’t need to think about it, the work
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27 just happens.</p>
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28 <p class="q">What have you done in your role that has made you feel proud/been
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29 pleased with?</p>
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30 <p class="r">Keeping up with what groups need/want and supporting them: it works
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31 nicely. Adding “Where are the toilets” signs and seeing that work.</p>
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32 <p class="r">I have a good picture in my head of what the Meeting House should
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33 look like, I get satisfaction from keeping it so.</p>
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34 <p class="r">[Miranda: You’ve done a good job at training Ellie]</p>
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35 <p class="r">Training casual staff: it goes as well as they can handle</p>
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36 <p class="q">Was there anything that felt less than successful when you attempted
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37 it? And what did you do to improve the situation?</p>
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38 <p class="r">Getting my head around the booking system was hard. Worried as about
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39 to do something I may be breaking something that someone else is already
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40 working on.</p>
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41 <p class="r">Aside from not being involved, not sure.</p>
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42 <p class="r">Not done it often enough to be confident what happens when in the
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43 workflow. Information is in multiple places, computers <em>and</em>
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44 people’s heads.</p>
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45 <p class="r">Putting things in the calendar is fine, but the Hallmaster/money
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46 dataflow is hazy. Worried that, for example, if someone asks to add AV,
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47 aside from just leaving a note for Majk, not sure what is needed to be
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48 sure it doesn’t get lost</p>
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49 <p class="a">MG and KL to meet to get a clear story about what KL should
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50 cover and how to do it</p>
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51 <p class="q">What changes have you implemented and how do you think they went/were
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52 received?</p>
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53 <p class="r">Moving the library chairs under the stairs when not in use, working
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54 well.</p>
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55 <p class="r">‘Staff drawer’</p>
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56 <p class="r">Designed, trialed and made work having refreshments just outside the
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57 Meeting Room.</p>
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58 <p class="a">MG to review cleaning sheet</p>
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59 </div>
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60 <div>
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61 <title>Obstacles and support</title>
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62 <p class="q">What extra support would you like from me as your manager?</p>
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63 <p class="q">Have you encountered any particular difficulties where you would have
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64 appreciated more support? Can you say why you didn’t ask for support at
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65 the time?</p>
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66 <p class="r">Food Hygiene specifically, more generally what am I in charge of? Do
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67 local Friends know that? Some things are undefined, for instance who
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68 sets up tables…</p>
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69 <p class="a">MG, KL, James to coordinate [MG to give a short presentation
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70 to PM about this]</p>
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71 </div>
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72 <div>
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73 <title>Quaker ethos</title>
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74 <p class="q">Do you think the Quaker ethos is nurtured in your work and your
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75 workplace?</p>
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76 <p class="r">Yes</p>
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77 </div>
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78 <div>
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79 <title>Working relationships</title>
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80 <p class="q">How would you describe the relationships you have built with your
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81 colleagues and users of the building?</p>
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82 <p class="r">Good with colleagues. On the same wavelength with Ellie.</p>
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83 <p class="r">Some users give nice comments or a smile, occasionally things go
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84 wonky and people get stressed. People may have lost track of what they
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85 booked, or was booked for them. People feel relaxed, which can lead to
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86 them treating things more like home than somewhere they’ve hired. Mostly
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87 a good thing.</p>
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88 <p class="q">How do you see your role within the team now and how would you like
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89 it to grow?</p>
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90 <p class="r">Not keen on “getting hold of a pile of admin clutter in my head”
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91 But it is part of my job, so if there were a way to make it more
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92 doable for me I would get on with it better</p>
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93 </div>
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94 <div>
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95 <title>Work environment</title>
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96 <p class="q">What do you like or dislike about your work environment?</p>
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97 <p class="r">With respect to being open to the public, if it’s not a busy time, handling
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98 enquiries is good. If the timing is bad, it can be a challenge.</p>
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99 <p class="q">——————HST leaves the meeting———–</p>
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100 <p class="q">Do you have any suggestions for improving it?</p>
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101 </div>
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102 <div><title>Training and development needs</title>
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103 <p class="q">What training have you undergone during the year?</p>
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104 <p class="r">First Aid and Manual Handling</p>
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105 <p class="q">Are there any training opportunities you would like to pursue? Or any
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106 skills you would like to develop?</p>
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107 <p class="r">Training: Food Hygiene Level 3 and Fire Marshal</p>
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108 <p class="a">MG to provide Food Hygiene Level 3 (<name>Done:</name> Link sent)</p>
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109 <p class="a">MG to arrange Fire Marshall training for all staff at a date to
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110 be decided</p>
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111 </div>
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112 <div>
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113 <title>Overall</title>
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114 <p class="q">If you could change anything about your role or the way the team
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115 operates, what would it be?</p>
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116 <p class="r">Nothing</p>
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117 </div>
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118 <div>
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119 <title>Actions agreed</title>
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120 <p class="a">MG and KL to meet to get a clear story about what KL should
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121 cover with respect to bookings and how to do it</p>
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122 <p class="a">MG Review cleaning sheet</p>
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123 <p class="a">MG, KL, James to coordinate on Food Hygiene on Sundays [MG to give a short presentation
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124 to PM about this]</p>
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125 <p class="a">MG to provide Food Hygiene Level 3 (<name>Done:</name> Link sent)</p>
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126 <p class="a">MG to arrange Fire Marshall training for all staff at a date to
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127 be decided</p></div>
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128 </body>
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129 </doc>