--- a/MHMC/2026-03-02/agenda.txt	Thu Feb 26 15:35:57 2026 +0000
+++ b/MHMC/2026-03-02/agenda.txt	Thu Feb 26 20:34:40 2026 +0000
@@ -23,10 +23,45 @@
 
 * Central Edinburgh Sunday fee
 
+  AM Treasurer has asked if we plan to change this. It's currently
+  £600.
+
 * Staff escalation route if they need backup
 
+  The Minutes on this item from 2025-10-20 say:
+
+   Trustees asked us:
+
+    "we need ... an assurance from [MHMC] that staff have an
+   escalation route whenever they need backup. ... We are happy for
+   trustees to be on a reserve backup list in case no-one from MHMC
+   is available."
+
+  All we have at the moment is an informal phone tree: MHM -MHMC via
+  HST -Trustees via Martin Ward
+
+  What SCALP gave us was more in the direction of how to behave
+  towards the police in a less than full-cooperation way.  But was not
+  really quite what we expected/hoped for for _building staff_.
+
+  De-escalation training!  RF to let us know more about this.
+
 * Policy/procedures for early booking arrivals
 
+  
+  What is the policy wrt Friends opening the front door when they are
+  in the Foyer, there are no staff present and someone knocks or
+  rings?
+
+  This may arise if for example someone with a booking arrives more
+  than 15 minutes early, a tourist wants to ask questions or look for
+  Major Weir...
+
+  This is clearly complicated, and begs the question of how a Friend
+  or Friends may come to be in the Foyer without staff.
+
+  This interacts with the "be a welcoming place for SESAM" goal.
+
 * Sale of Alcohol
 
   It might be time to test this question with AM, against a background
@@ -36,8 +71,12 @@
 
 * Convenor of MHMC
 
+  HST leaves the Committee on 1 April...
+
 * Date of next meeting
 
+  We need to do a reset on what everyone's blackout days are...
+
 * AOB
 
 * Time without staff