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Binary file MHMC/reviews_2024-04-15/ellie.pdf has changed
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+<?xml version='1.0'?>
+<?xml-stylesheet type="text/xsl" href="../../../../lib/xml/doc.xsl" ?>
+<!DOCTYPE doc SYSTEM "../../../../lib/xml/doc.dtd" >
+<doc>
+ <head>
+  <title>Notes and Actions from Eliza Giles's Annual Employment Review Conversation</title>
+  <author>Henry S. Thompson</author>
+  <date>17 April 2024</date>
+  <style>.r {margin-left: 3em}
+   .q {font-style: italic}
+   .a::before {content: "ACTION: "; font-weight: bold}
+  </style>
+ </head>
+ <body>
+  <div>
+   <title>Introduction</title>
+   <p>Notes from a meeting held on 2024-04-16 with Miranda Girdlestone
+(Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House
+Management Committee, HST hereafter), taking (most of) these notes.  The section titles and questions which follow are taken verbatim from the <emph>Employment
+Review Conversation</emph> shared with Ellie in advance of the meeting.</p>
+</div>
+<div>
+<title>Nature of the job</title>
+<p class="q">Does your job description accurately reflect the nature of your
+duties?</p>
+<p class="r">Yes.</p>
+<p class="q">What have you done in your role that has made you feel proud?</p>
+<p class="r">Dealt with challenging clients [e.g. xxxx]. Taken on more
+responsibility. Taken initiative:, e.g. Daily and weekly cleaning tasks,
+book shelf.</p>
+<p class="q">Was there anything that felt less than successful when you attempted
+it? And what did you do to improve the situation?</p>
+<p class="r">Getting started with emails was hard, couldn’t really figure out what
+was in them. Now that Majk and I have figured out a system for managing
+things, it’s much better, and the new system for leaving notes usng
+TeamUp for MG has improved things as well.</p>
+<p class="q">What changes have you implemented and how do you think they went/were
+received?</p>
+<p class="r">The daily cleaning tasks: the sheet is working well. Keeping the
+Facebook page current is working, can’t tell if it’s working, but it’s
+not out-of-date. Scheduling some things will help. Bookshelf looked
+good, contacted the Lighthouse Books, sounded good on the ’phone, but
+still no emails.</p>
+<p class="r">New biscuits. Better, and less food waste.</p>
+</div>
+<div>
+<title>Obstacles and support</title>
+<p class="q">What extra support would you like from me as your manager?</p>
+<p class="r">One or two cases where I wasn’t sure if it was my job or not, and
+then you asked if I’d done it, for example lunches, [which seems to have
+been lost somewhere between MG and MS and EG].</p>
+<p class="a">MG to clarify with MS and EG that anything about a booking
+that one of them is working on is that person's job to initiate and/or follow up</p>
+<p class="q">Have you encountered any particular difficulties where you would have
+appreciated more support?</p>
+<p class="r">See above.</p>
+<p class="r">When working alone in the evenings/weekends, twice disturbances
+outside the Meeting House, involving drunken and/or homeless men, with
+potential interactions with clients, and I didn’t know what to do.</p>
+<p class="a">EG to read Lone-working Policy, MG to ensure personal alarm
+is activated.</p>
+<p class="r">[The recommendation to call 111 is in the LWP document]</p>
+<p class="q">Can you say why you didn’t ask for support at the time?</p>
+</div>
+<div>
+<title>Quaker Ethos</title>
+<p class="q">Do you think the Quaker ethos is nurtured in your work and your
+workplace?</p>
+<p class="r">Yes. Sustainability is a priority, as is good interaction style.</p>
+</div>
+<div>
+<title>Working relationships</title>
+<p class="q">How would you describe the relationships you have built with your
+colleagues and users of the building?</p>
+<p class="r">It’s good.</p>
+<p class="q">How do you see your role within the team now and how would you like
+it to grow?</p>
+<p class="r">Taken up a good position in the team, taking on more bit-by-bit as go
+along, which is nice.</p>
+</div>
+<div>
+<title>Work environment</title>
+<p class="q">What do you like or dislike about your work environment?</p>
+<p class="r">Dislike how cold it is, everything else is good.</p>
+<p class="q">Do you have any suggestions for improving it?</p>
+<p class="r">No.</p>
+</div>
+<div>
+<title>Training and development needs</title>
+<p class="q">What training have you undergone during the year?</p>
+<p class="r">Fire, First Aid, Food Hygience, Manual Handling</p>
+<p class="q">Are there any training opportunities you would like to pursue? Or any
+skills you would like to develop?</p>
+<p class="r">More Social Media experience, more like practice on my own than
+training.</p>
+</div>
+<div>
+<title>Overall</title>
+<p class="q">If you could change anything about your role or the way the team
+operates, what would it be?</p>
+<p class="r">Just one thing, would be clarifying how the division of labour works
+as I’m in and out of the office.</p>
+<p class="r">[HST: Yes!]</p>
+<p class="r">Drinks together was nice, and doing that again would be good.</p>
+<p class="a">MG to organise a booking process review session with MS and
+EG</p>
+</div>
+<div>
+<title>Actions agreed</title>
+<p class="a">MG to clarify with MS and EG that anything about a
+booking that one of them is working on is that person's job to initiate and/or follow up</p>
+<p class="a">EG to read Lone-working Policy, MG to ensure personal
+alarm is activated</p>
+<p class="a">MG to organise a booking process review session with MS and
+EG</p>
+</div>
+ </body>
+</doc>
Binary file MHMC/reviews_2024-04-15/majk.pdf has changed
--- /dev/null	Thu Jan 01 00:00:00 1970 +0000
+++ b/MHMC/reviews_2024-04-15/majk.xml	Wed May 01 21:21:13 2024 +0100
@@ -0,0 +1,146 @@
+<?xml version='1.0'?>
+<?xml-stylesheet type="text/xsl" href="../../../../lib/xml/doc.xsl" ?>
+<!DOCTYPE doc SYSTEM "../../../../lib/xml/doc.dtd" >
+<doc>
+ <head>
+  <title>Notes and Actions from Majk Stokes's Annual Employment Review Conversation</title>
+  <author>Henry S. Thompson</author>
+  <date>16 April 2024</date>
+  <style>.r {margin-left: 3em}
+   .q {font-style: italic}
+   .a::before {content: "ACTION: "; font-weight: bold}
+  </style>
+ </head>
+ <body>
+  <div>
+   <title>Introduction</title>
+   <p>Notes from a meeting held on 2024-04-16 with Miranda Girdlestone
+(Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House
+Management Committee, HST hereafter), taking (most of) these notes.  The section titles and questions which follow are taken verbatim from the <emph>Employment
+Review Conversation</emph> shared with Majk in advance of the meeting.</p>
+</div>
+<div>
+<title>Nature of the job</title>
+<p class="q">Does your job description accurately reflect the nature of your
+duties?</p>
+<p class="r">Taken on more admin/desk-based (i.e. not running around the place,
+directly customer facing)</p>
+<p class="a">MG and MS review Job Description and update as necessary</p>
+<p class="q">What have you done in your role that has made you feel proud?</p>
+<p class="r">Getting the Fringe Society: played a key role in making that happen,
+disappointed that we couldn’t repeat that, and not sure about how the
+CVenues version will play out.</p>
+<p class="r">Got to grips with the chasing up bookings and invoices etc.: more
+efficient at dealing with that than in the past. Hallmaster definitely a
+learning curve.</p>
+<p class="q">Was there anything that felt less than successful when you attempted
+it?</p>
+<p class="r">Booking clash for the GA of Church of Scotland, missed something
+crucial about this involving more than it had in previous years.</p>
+<p class="q">And what did you do to improve the situation?</p>
+<p class="r">Sorted it, with help from Rachel Fitzgerald and Aug.United</p>
+<p class="q">What changes have you implemented and how do you think they went/were
+received?</p>
+<p class="r">Not sure I’ve implemented anything – list of slow-payers and
+Hallmaster-refusniks. Working on capturing/transferring to Ellie
+experience/information about regular(ish) groups</p>
+<p class="r">[Dropping Sundays] A good change from doing 7 days in a stretch.</p>
+<p class="q">[Things around the building?]</p>
+</div>
+<div>
+<title>Obstacles and support</title>
+<p class="q">What extra support would you like from me as your manager?</p>
+<p class="r">Depends on whether there are extra things I might be taking on.</p>
+<p class="q">Have you encountered any particular difficulties where you would have
+appreciated more support?</p>
+<p class="r">Not that can think of just now</p>
+<p class="q">Can you say why you didn’t ask for support at the time?</p>
+</div>
+<div>
+<title>Quaker Ethos</title>
+<p class="q">Do you think the Quaker ethos is nurtured in your work and your
+workplace?</p>
+<p class="r">I think so. We have a pretty good Quaker ethos here. Haven’t
+encountered anything. Like to think we pass those on to our clients, in
+the way we interact with them.</p>
+</div>
+<div>
+<title>Working relationships</title>
+<p class="q">How would you describe the relationships you have built with your
+colleagues and users of the building?</p>
+<p class="r">Good relationship with most of the users, in person or via
+email/phone. They know who I am, and that helps toward friendly
+interaction. [Colleague] was upset about how I handle some difficulties,
+but in general get on pretty well with the rest of the staff time. Would
+like to improve on that, but no glaring holes. QUakers on Sunday also
+pretty good.</p>
+<p class="r">[MG - better in difficult situations to use email rather than SMS so
+there’s a non-private, recoverable record]</p>
+<p class="q">How do you see your role within the team now and how would you like
+it to grow?</p>
+<p class="r">Could take more responsibility in staff meetings, particular
+regarding anything to do with the building.</p>
+<p class="a">MG to discuss with MS about sharing running of staff
+meeting]</p>
+</div>
+<div>
+<title>Work environment</title>
+<p class="q">What do you like or dislike about your work environment?</p>
+<p class="r">Dislike the bagpipes, the crush of tourists. But generally a
+welcoming and friendly workplace, and we project that well to people who
+walk in.</p>
+<p class="r">Struggling at the moment with a wrist that keeps me from cycling.</p>
+<p class="q">Do you have any suggestions for improving it?</p>
+<p class="r">[redacted :-]</p>
+<p class="r">Remove the perspex, re-dress the desk.</p>
+</div>
+<div>
+<title>Management/ supervision</title>
+<p class="q">Looking forward as an assistant manager, what do you see as the
+requirements for your role to provide me with support, as I work on
+strategic business development?</p>
+<p class="r">Helping with Hartley’s email was something I was able do, managing
+the electricians coming in for quotes ditto. I could put together casual
+staff rotas. I could do more supervision of on-site contractors, as
+we’ve moved away from DiY.</p>
+<p class="r">Juggling things so Ellie does more with bookings, then I would have
+time to do more with contractors.</p>
+<p class="r">Better and handling the receipts spreadsheets</p>
+</div>
+<div>
+<title>Training and development needs</title>
+<p class="q">What training have you undergone during the year?</p>
+<p class="r">First aid. Some refresh on touch typing.</p>
+<p class="q">Are there any training opportunities you would like to pursue? Or any
+skills you would like to develop?</p>
+<p class="r">Useful at some point to do some bookkeeping training. Training on
+excel spreadsheets, using free online courses.</p>
+<p class="r">Woodbrooke no longer does this.</p>
+<p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
+everyone</p>
+<p class="r">[HST could help with Excel maybe]</p>
+</div>
+<div>
+<title>Overall</title>
+<p class="q">If you could change anything about your role or the way the team
+operates, what would it be?</p>
+<p class="r">Not interested in more hours. Fewer might be good.</p>
+<p class="q">Sometimes MG and KJ or E? are working in the office and I’m stuck on
+the front desk and sometimes it feels a bit like being left out. So
+maybe look at swapping places some times…</p>
+<p class="r">If someone staying late, or arriving early in the evening, I’d be
+happy to start later.</p>
+<p class="r">[MG I try to balance early/late starts across the month across the
+staff. Thursday afternoon instead of morning would be OK when Ken or
+Ellie is in from 9]</p>
+</div>
+<div>
+<title>Actions agreed</title>
+<p class="a">MG and MS review Job Description and update as necessary</p>
+<p class="a">MG to discuss with MS about sharing running of staff
+meeting</p>
+<p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
+everyone</p>
+</div>
+ </body>
+</doc>