Notes and Actions from Eliza Giles's Annual Employment Review Conversation

# Date 1714594873 -3600 # Node ID c8e8f36385a5b955dbc3def11efe666df7746ad5 # Parent 1e23a83759219f0b8648bfbbafbfca4a340a3b57 ready for Miranda to review diff -r 1e23a8375921 -r c8e8f36385a5 MHMC/reviews_2024-04-15/ellie.pdf Binary file MHMC/reviews_2024-04-15/ellie.pdf has changed diff -r 1e23a8375921 -r c8e8f36385a5 MHMC/reviews_2024-04-15/ellie.xml --- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/MHMC/reviews_2024-04-15/ellie.xml Wed May 01 21:21:13 2024 +0100 @@ -0,0 +1,118 @@ + + + + + + Notes and Actions from Eliza Giles's Annual Employment Review Conversation + Henry S. Thompson + 17 April 2024 + + + +

+ Introduction +

Notes from a meeting held on 2024-04-16 with Miranda Girdlestone +(Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House +Management Committee, HST hereafter), taking (most of) these notes. The section titles and questions which follow are taken verbatim from the Employment +Review Conversation shared with Ellie in advance of the meeting.

+Nature of the job +

Does your job description accurately reflect the nature of your +duties?

Yes.

What have you done in your role that has made you feel proud?

Dealt with challenging clients [e.g. xxxx]. Taken on more +responsibility. Taken initiative:, e.g. Daily and weekly cleaning tasks, +book shelf.

Was there anything that felt less than successful when you attempted +it? And what did you do to improve the situation?

Getting started with emails was hard, couldn’t really figure out what +was in them. Now that Majk and I have figured out a system for managing +things, it’s much better, and the new system for leaving notes usng +TeamUp for MG has improved things as well.

What changes have you implemented and how do you think they went/were +received?

The daily cleaning tasks: the sheet is working well. Keeping the +Facebook page current is working, can’t tell if it’s working, but it’s +not out-of-date. Scheduling some things will help. Bookshelf looked +good, contacted the Lighthouse Books, sounded good on the ’phone, but +still no emails.

New biscuits. Better, and less food waste.

+Obstacles and support +

What extra support would you like from me as your manager?

One or two cases where I wasn’t sure if it was my job or not, and +then you asked if I’d done it, for example lunches, [which seems to have +been lost somewhere between MG and MS and EG].

MG to clarify with MS and EG that anything about a booking +that one of them is working on is that person's job to initiate and/or follow up

Have you encountered any particular difficulties where you would have +appreciated more support?

See above.

When working alone in the evenings/weekends, twice disturbances +outside the Meeting House, involving drunken and/or homeless men, with +potential interactions with clients, and I didn’t know what to do.

EG to read Lone-working Policy, MG to ensure personal alarm +is activated.

[The recommendation to call 111 is in the LWP document]

Can you say why you didn’t ask for support at the time?

+Quaker Ethos +

Do you think the Quaker ethos is nurtured in your work and your +workplace?

Yes. Sustainability is a priority, as is good interaction style.

+Working relationships +

How would you describe the relationships you have built with your +colleagues and users of the building?

It’s good.

How do you see your role within the team now and how would you like +it to grow?

Taken up a good position in the team, taking on more bit-by-bit as go +along, which is nice.

+Work environment +

What do you like or dislike about your work environment?

Dislike how cold it is, everything else is good.

Do you have any suggestions for improving it?

No.

+Training and development needs +

What training have you undergone during the year?

Fire, First Aid, Food Hygience, Manual Handling

Are there any training opportunities you would like to pursue? Or any +skills you would like to develop?

More Social Media experience, more like practice on my own than +training.

+Overall +

If you could change anything about your role or the way the team +operates, what would it be?

Just one thing, would be clarifying how the division of labour works +as I’m in and out of the office.

[HST: Yes!]

Drinks together was nice, and doing that again would be good.

MG to organise a booking process review session with MS and +EG

+Actions agreed +

MG to clarify with MS and EG that anything about a +booking that one of them is working on is that person's job to initiate and/or follow up

EG to read Lone-working Policy, MG to ensure personal +alarm is activated

MG to organise a booking process review session with MS and +EG

+ + diff -r 1e23a8375921 -r c8e8f36385a5 MHMC/reviews_2024-04-15/majk.pdf Binary file MHMC/reviews_2024-04-15/majk.pdf has changed diff -r 1e23a8375921 -r c8e8f36385a5 MHMC/reviews_2024-04-15/majk.xml --- /dev/null Thu Jan 01 00:00:00 1970 +0000 +++ b/MHMC/reviews_2024-04-15/majk.xml Wed May 01 21:21:13 2024 +0100 @@ -0,0 +1,146 @@ + + + + + + Notes and Actions from Majk Stokes's Annual Employment Review Conversation + Henry S. Thompson + 16 April 2024 + + + +

+ Introduction +

+Nature of the job +

Does your job description accurately reflect the nature of your +duties?

Taken on more admin/desk-based (i.e. not running around the place, +directly customer facing)

MG and MS review Job Description and update as necessary

What have you done in your role that has made you feel proud?

Getting the Fringe Society: played a key role in making that happen, +disappointed that we couldn’t repeat that, and not sure about how the +CVenues version will play out.

Got to grips with the chasing up bookings and invoices etc.: more +efficient at dealing with that than in the past. Hallmaster definitely a +learning curve.

Was there anything that felt less than successful when you attempted +it?

Booking clash for the GA of Church of Scotland, missed something +crucial about this involving more than it had in previous years.

And what did you do to improve the situation?

Sorted it, with help from Rachel Fitzgerald and Aug.United

What changes have you implemented and how do you think they went/were +received?

Not sure I’ve implemented anything – list of slow-payers and +Hallmaster-refusniks. Working on capturing/transferring to Ellie +experience/information about regular(ish) groups

[Dropping Sundays] A good change from doing 7 days in a stretch.

[Things around the building?]

+Obstacles and support +

What extra support would you like from me as your manager?

Depends on whether there are extra things I might be taking on.

Have you encountered any particular difficulties where you would have +appreciated more support?

Not that can think of just now

Can you say why you didn’t ask for support at the time?

+Quaker Ethos +

Do you think the Quaker ethos is nurtured in your work and your +workplace?

I think so. We have a pretty good Quaker ethos here. Haven’t +encountered anything. Like to think we pass those on to our clients, in +the way we interact with them.

+Working relationships +

How would you describe the relationships you have built with your +colleagues and users of the building?

Good relationship with most of the users, in person or via +email/phone. They know who I am, and that helps toward friendly +interaction. [Colleague] was upset about how I handle some difficulties, +but in general get on pretty well with the rest of the staff time. Would +like to improve on that, but no glaring holes. QUakers on Sunday also +pretty good.

[MG - better in difficult situations to use email rather than SMS so +there’s a non-private, recoverable record]

How do you see your role within the team now and how would you like +it to grow?

Could take more responsibility in staff meetings, particular +regarding anything to do with the building.

MG to discuss with MS about sharing running of staff +meeting]

+Work environment +

What do you like or dislike about your work environment?

Dislike the bagpipes, the crush of tourists. But generally a +welcoming and friendly workplace, and we project that well to people who +walk in.

Struggling at the moment with a wrist that keeps me from cycling.

Do you have any suggestions for improving it?

[redacted :-]

Remove the perspex, re-dress the desk.

+Management/ supervision +

Looking forward as an assistant manager, what do you see as the +requirements for your role to provide me with support, as I work on +strategic business development?

Helping with Hartley’s email was something I was able do, managing +the electricians coming in for quotes ditto. I could put together casual +staff rotas. I could do more supervision of on-site contractors, as +we’ve moved away from DiY.

Juggling things so Ellie does more with bookings, then I would have +time to do more with contractors.

Better and handling the receipts spreadsheets

+Training and development needs +

What training have you undergone during the year?

First aid. Some refresh on touch typing.

Are there any training opportunities you would like to pursue? Or any +skills you would like to develop?

Useful at some point to do some bookkeeping training. Training on +excel spreadsheets, using free online courses.

Woodbrooke no longer does this.

MG to book Food Hygiene for MS, Fire extinguishers for +everyone

[HST could help with Excel maybe]

+Overall +

If you could change anything about your role or the way the team +operates, what would it be?

Not interested in more hours. Fewer might be good.

Sometimes MG and KJ or E? are working in the office and I’m stuck on +the front desk and sometimes it feels a bit like being left out. So +maybe look at swapping places some times…

If someone staying late, or arriving early in the evening, I’d be +happy to start later.

[MG I try to balance early/late starts across the month across the +staff. Thursday afternoon instead of morning would be OK when Ken or +Ellie is in from 9]

+Actions agreed +

MG and MS review Job Description and update as necessary

MG to discuss with MS about sharing running of staff +meeting

MG to book Food Hygiene for MS, Fire extinguishers for +everyone

+ +