annotate MHMC/reviews_2024-04-15/majk.xml @ 598:f0c7783c01c8

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author Henry S Thompson <ht@inf.ed.ac.uk>
date Tue, 14 Jan 2025 15:01:19 +0000
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1 <?xml version='1.0'?>
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2 <?xml-stylesheet type="text/xsl" href="../../../../lib/xml/doc.xsl" ?>
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3 <!DOCTYPE doc SYSTEM "../../../../lib/xml/doc.dtd" >
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4 <doc>
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5 <head>
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6 <title>Notes and Actions from Majk Stokes's Annual Employment Review Conversation</title>
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7 <author>Henry S. Thompson</author>
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8 <date>16 April 2024</date>
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9 <style>.r {margin-left: 3em}
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10 .q {font-style: italic}
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11 .a::before {content: "ACTION: "; font-weight: bold}
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12 </style>
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13 </head>
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14 <body>
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15 <div>
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16 <title>Introduction</title>
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17 <p>Notes from a meeting held on 2024-04-16 with Miranda Girdlestone
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18 (Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House
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19 Management Committee, HST hereafter), taking (most of) these notes. The section titles and questions which follow are taken verbatim from the <emph>Employment
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20 Review Conversation</emph> shared with Majk in advance of the meeting.</p>
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21 </div>
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22 <div>
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23 <title>Nature of the job</title>
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24 <p class="q">Does your job description accurately reflect the nature of your
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25 duties?</p>
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26 <p class="r">Taken on more admin/desk-based (i.e. not running around the place,
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27 directly customer facing)</p>
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28 <p class="a">MG and MS review Job Description and update as necessary</p>
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29 <p class="q">What have you done in your role that has made you feel proud?</p>
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30 <p class="r">Getting the Fringe Society: played a key role in making that happen,
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31 disappointed that we couldn’t repeat that, and not sure about how the
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32 CVenues version will play out.</p>
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33 <p class="r">Got to grips with the chasing up bookings and invoices etc.: more
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34 efficient at dealing with that than in the past. Hallmaster definitely a
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35 learning curve.</p>
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36 <p class="q">Was there anything that felt less than successful when you attempted
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37 it?</p>
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38 <p class="r">Booking clash for the GA of Church of Scotland, missed something
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39 crucial about this involving more than it had in previous years.</p>
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40 <p class="q">And what did you do to improve the situation?</p>
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41 <p class="r">Sorted it, with help from Rachel Fitzgerald and Aug.United</p>
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42 <p class="q">What changes have you implemented and how do you think they went/were
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43 received?</p>
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44 <p class="r">Not sure I’ve implemented anything – list of slow-payers and
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45 Hallmaster-refusniks. Working on capturing/transferring to Ellie
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46 experience/information about regular(ish) groups</p>
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47 <p class="r">[Dropping Sundays] A good change from doing 7 days in a stretch.</p>
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48 <p class="q">[Things around the building?]</p>
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49 </div>
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50 <div>
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51 <title>Obstacles and support</title>
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52 <p class="q">What extra support would you like from me as your manager?</p>
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53 <p class="r">Depends on whether there are extra things I might be taking on.</p>
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54 <p class="q">Have you encountered any particular difficulties where you would have
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55 appreciated more support?</p>
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56 <p class="r">Not that can think of just now</p>
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57 <p class="q">Can you say why you didn’t ask for support at the time?</p>
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58 </div>
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59 <div>
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60 <title>Quaker Ethos</title>
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61 <p class="q">Do you think the Quaker ethos is nurtured in your work and your
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62 workplace?</p>
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63 <p class="r">I think so. We have a pretty good Quaker ethos here. Haven’t
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64 encountered anything. Like to think we pass those on to our clients, in
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65 the way we interact with them.</p>
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66 </div>
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67 <div>
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68 <title>Working relationships</title>
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69 <p class="q">How would you describe the relationships you have built with your
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70 colleagues and users of the building?</p>
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71 <p class="r">Good relationship with most of the users, in person or via
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72 email/phone. They know who I am, and that helps toward friendly
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73 interaction. [Colleague] was upset about how I handle some difficulties,
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74 but in general get on pretty well with the rest of the staff time. Would
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75 like to improve on that, but no glaring holes. QUakers on Sunday also
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76 pretty good.</p>
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77 <p class="r">[MG - better in difficult situations to use email rather than SMS so
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78 there’s a non-private, recoverable record]</p>
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79 <p class="q">How do you see your role within the team now and how would you like
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80 it to grow?</p>
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81 <p class="r">Could take more responsibility in staff meetings, particular
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82 regarding anything to do with the building.</p>
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83 <p class="a">MG to discuss with MS about sharing running of staff
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84 meeting]</p>
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85 </div>
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86 <div>
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87 <title>Work environment</title>
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88 <p class="q">What do you like or dislike about your work environment?</p>
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89 <p class="r">Dislike the bagpipes, the crush of tourists. But generally a
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90 welcoming and friendly workplace, and we project that well to people who
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91 walk in.</p>
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92 <p class="r">Struggling at the moment with a wrist that keeps me from cycling.</p>
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93 <p class="q">Do you have any suggestions for improving it?</p>
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94 <p class="r">[redacted :-]</p>
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95 <p class="r">Remove the perspex, re-dress the desk.</p>
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96 </div>
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97 <div>
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98 <title>Management/ supervision</title>
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99 <p class="q">Looking forward as an assistant manager, what do you see as the
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100 requirements for your role to provide me with support, as I work on
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101 strategic business development?</p>
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102 <p class="r">Helping with Hartley’s email was something I was able do, managing
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103 the electricians coming in for quotes ditto. I could put together casual
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104 staff rotas. I could do more supervision of on-site contractors, as
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105 we’ve moved away from DiY.</p>
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106 <p class="r">Juggling things so Ellie does more with bookings, then I would have
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107 time to do more with contractors.</p>
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108 <p class="r">Better and handling the receipts spreadsheets</p>
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109 </div>
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110 <div>
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111 <title>Training and development needs</title>
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112 <p class="q">What training have you undergone during the year?</p>
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113 <p class="r">First aid. Some refresh on touch typing.</p>
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114 <p class="q">Are there any training opportunities you would like to pursue? Or any
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115 skills you would like to develop?</p>
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116 <p class="r">Useful at some point to do some bookkeeping training. Training on
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117 excel spreadsheets, using free online courses.</p>
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118 <p class="r">Woodbrooke no longer does this.</p>
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119 <p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
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120 everyone</p>
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121 <p class="r">[HST could help with Excel maybe]</p>
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122 </div>
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123 <div>
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124 <title>Overall</title>
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125 <p class="q">If you could change anything about your role or the way the team
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126 operates, what would it be?</p>
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127 <p class="r">Not interested in more hours. Fewer might be good.</p>
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128 <p class="q">Sometimes MG and KJ or E? are working in the office and I’m stuck on
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129 the front desk and sometimes it feels a bit like being left out. So
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130 maybe look at swapping places some times…</p>
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131 <p class="r">If someone staying late, or arriving early in the evening, I’d be
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132 happy to start later.</p>
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133 <p class="r">[MG I try to balance early/late starts across the month across the
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134 staff. Thursday afternoon instead of morning would be OK when Ken or
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135 Ellie is in from 9]</p>
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136 </div>
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137 <div>
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138 <title>Actions agreed</title>
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139 <p class="a">MG and MS review Job Description and update as necessary</p>
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140 <p class="a">MG to discuss with MS about sharing running of staff
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141 meeting</p>
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142 <p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
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143 everyone</p>
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144 </div>
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145 </body>
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146 </doc>