annotate MHMC/reviews_2024-04-15/ken.txt @ 390:00d309722520

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author Henry Thompson <ht@markup.co.uk>
date Fri, 19 Apr 2024 14:43:41 +0100
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1 Employment Review Conversation: Ken Latham
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2
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3 Notes from the meeting held on 2024-04-16 with.Miranda Girdlestone (Meeting House Manager) and Henry Thompson (Convenor, Meeting House Management Committee)
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4
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5 Nature of the job:
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7 Does your job description accurately reflect the nature of your duties?
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9 Not entirely, but not sure: I don't need to think about it, the work
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10 just happens.
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12 What have you done in your role that has made you feel proud/been
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13 pleased with?
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15 Keeping up with what groups need/want and supporting them: it works
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16 nicely. Adding "Where are the toilets" signs and seeing that work.
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18 I have a good picture in my head of what the Meeting House should look
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19 like, I get satisfaction from keeping it so.
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20
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21 [Miranda: You've done a good job at training Ellie]
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23 Training casual staff: it goes as well as they can handle
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24
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25 Was there anything that felt less than successful when you attempted it?
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26 And what did you do to improve the situation?
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27
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28 Getting my head around the booking system was hard. Worried as about
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29 to do something I may be breaking something that someone else is
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30 already working on.
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32 Aside from not being involved, not sure.
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34 Not done it often enough to be confident what happens when in the
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35 workflow. Information is in multiple places, computers _and_ people's
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36 heads.
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38 Putting things in the calendar is fine, but the Hallmaster/money
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39 dataflow is hazy. Worried that, for example, if someone asks to add
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40 AV, aside from just leaving a note for Majk, not sure what is needed
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41 to be sure it doesn't get lost
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42
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43 ACTION: MG and KL to meet to get a clear story about what KL should cover
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44 and how to do it
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45
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46 What changes have you implemented and how do you think they went/were received?
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47
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48 Moving the library chairs under the stairs when not in use, working
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49 well.
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51 'Staff drawer'
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53 Designed, trialed and made work having refreshments just outside the
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54 Meeting Room.
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56 ACTION: MG Review cleaning sheet
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57
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58 Obstacles and support:
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59
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60 What extra support would you like from me as your manager?
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61
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62 Have you encountered any particular difficulties where you would have appreciated more support?
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63 Can you say why you didn’t ask for support at the time?
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64
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65 Food Hygiene specifically, more generally what am I in charge of? Do
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66 local Friends know that. Some things are undefined, for instance who
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67 sets up tables...
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69 ACTION: MG, KL, James to coordinate
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70 [MG to give a short presentation to PM about this]
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71 [HST to gee up Elders to revisit the [live] Notices]
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73 Quaker Ethos:
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75 Do you think the Quaker ethos is nurtured in your work and your workplace?
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77 Yes
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79 Working relationships:
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81 How would you describe the relationships you have built with your
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82 colleagues and users of the building?
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84 Good with colleagues. On the same wavelength with Ellie.
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85
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86 Some users give nice comments or a smile, occasionally things go wonky
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87 and people get stressed. People may have lost track of what they
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88 booked, or was booked for them. People feel relaxed, which can lead
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89 to them treating things more like home than somewhere they've hired.
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90 Mostly a good thing.
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92 How do you see your role within the team now and how would you like it to grow?
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93
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94 Not keen on "getting hold of a pile of admin clutter in my head" [AVP]
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95 But it is part of my job, so if there were a way to make it more
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96 doable for me I would get on with it better
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98 Work environment:
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100 What do you like or dislike about your work environment?
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102 Wrt to being open to the public, if it's not a busy time, handling
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103 enquiries is good. If the timing is bad, it can be a challenge.
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105 ------------------HST steps away-----------
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107 Do you have any suggestions for improving it?
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109 Management/ supervision (if applicable):
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111 How effective is your supervision of the staff for which you are responsible?
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113 Are any changes in approach desirable?
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115 Training and development needs:
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117 What training have you undergone during the year?
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119 Are there any training opportunities you would like to pursue? Or any skills you would like to develop?
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121 Overall:
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123 If you could change anything about your role or the way the team operates, what would it be?
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135 ACTIONS AGREED (including who and when)
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