--- a/MHMC/reviews_2024-04-15/ken.xml	Wed May 01 14:24:20 2024 +0100
+++ b/MHMC/reviews_2024-04-15/ken.xml	Wed May 01 17:55:53 2024 +0100
@@ -20,49 +20,49 @@
 </div>
 <div>
 <title>Nature of the job</title>
-<p>Does your job description accurately reflect the nature of your
+<p class="q">Does your job description accurately reflect the nature of your
 duties?</p>
-<p>Not entirely, but not sure: I don’t need to think about it, the work
+<p class="r">Not entirely, but not sure: I don’t need to think about it, the work
 just happens.</p>
-<p>What have you done in your role that has made you feel proud/been
+<p class="q">What have you done in your role that has made you feel proud/been
 pleased with?</p>
-<p>Keeping up with what groups need/want and supporting them: it works
+<p class="r">Keeping up with what groups need/want and supporting them: it works
 nicely. Adding “Where are the toilets” signs and seeing that work.</p>
-<p>I have a good picture in my head of what the Meeting House should
+<p class="r">I have a good picture in my head of what the Meeting House should
 look like, I get satisfaction from keeping it so.</p>
-<p>[Miranda: You’ve done a good job at training Ellie]</p>
-<p>Training casual staff: it goes as well as they can handle</p>
-<p>Was there anything that felt less than successful when you attempted
+<p class="r">[Miranda: You’ve done a good job at training Ellie]</p>
+<p class="r">Training casual staff: it goes as well as they can handle</p>
+<p class="q">Was there anything that felt less than successful when you attempted
 it? And what did you do to improve the situation?</p>
-<p>Getting my head around the booking system was hard. Worried as about
+<p class="r">Getting my head around the booking system was hard. Worried as about
 to do something I may be breaking something that someone else is already
 working on.</p>
-<p>Aside from not being involved, not sure.</p>
-<p>Not done it often enough to be confident what happens when in the
+<p class="r">Aside from not being involved, not sure.</p>
+<p class="r">Not done it often enough to be confident what happens when in the
 workflow. Information is in multiple places, computers <em>and</em>
 people’s heads.</p>
-<p>Putting things in the calendar is fine, but the Hallmaster/money
+<p class="r">Putting things in the calendar is fine, but the Hallmaster/money
 dataflow is hazy. Worried that, for example, if someone asks to add AV,
 aside from just leaving a note for Majk, not sure what is needed to be
 sure it doesn’t get lost</p>
 <p>ACTION: MG and KL to meet to get a clear story about what KL should
 cover and how to do it</p>
-<p>What changes have you implemented and how do you think they went/were
+<p class="q">What changes have you implemented and how do you think they went/were
 received?</p>
-<p>Moving the library chairs under the stairs when not in use, working
+<p class="r">Moving the library chairs under the stairs when not in use, working
 well.</p>
-<p>‘Staff drawer’</p>
-<p>Designed, trialed and made work having refreshments just outside the
+<p class="r">‘Staff drawer’</p>
+<p class="r">Designed, trialed and made work having refreshments just outside the
 Meeting Room.</p>
 <p>ACTION: MG Review cleaning sheet</p>
 </div>
 <div>
 <title>Obstacles and support</title>
-<p>What extra support would you like from me as your manager?</p>
-<p>Have you encountered any particular difficulties where you would have
+<p class="q">What extra support would you like from me as your manager?</p>
+<p class="q">Have you encountered any particular difficulties where you would have
 appreciated more support? Can you say why you didn’t ask for support at
 the time?</p>
-<p>Food Hygiene specifically, more generally what am I in charge of? Do
+<p class="q">Food Hygiene specifically, more generally what am I in charge of? Do
 local Friends know that. Some things are undefined, for instance who
 sets up tables…</p>
 <p>ACTION: MG, KL, James to coordinate [MG to give a short presentation
@@ -71,47 +71,52 @@
 </div>
 <div>
 <title>Quaker Ethos</title>
-<p>Do you think the Quaker ethos is nurtured in your work and your
+<p class="q">Do you think the Quaker ethos is nurtured in your work and your
 workplace?</p>
-<p>Yes</p>
+<p class="r">Yes</p>
 </div>
 <div>
 <title>Working relationships</title>
-<p>How would you describe the relationships you have built with your
+<p class="q">How would you describe the relationships you have built with your
 colleagues and users of the building?</p>
-<p>Good with colleagues. On the same wavelength with Ellie.</p>
-<p>Some users give nice comments or a smile, occasionally things go
+<p class="r">Good with colleagues. On the same wavelength with Ellie.</p>
+<p class="r">Some users give nice comments or a smile, occasionally things go
 wonky and people get stressed. People may have lost track of what they
 booked, or was booked for them. People feel relaxed, which can lead to
 them treating things more like home than somewhere they’ve hired. Mostly
 a good thing.</p>
-<p>How do you see your role within the team now and how would you like
+<p class="q">How do you see your role within the team now and how would you like
 it to grow?</p>
-<p>Not keen on “getting hold of a pile of admin clutter in my head”
+<p class="r">Not keen on “getting hold of a pile of admin clutter in my head”
 [AVP] But it is part of my job, so if there were a way to make it more
 doable for me I would get on with it better</p>
 </div>
 <div>
 <title>Work environment</title>
-<p>What do you like or dislike about your work environment?</p>
-<p>Wrt to being open to the public, if it’s not a busy time, handling
+<p class="q">What do you like or dislike about your work environment?</p>
+<p class="r">Wrt to being open to the public, if it’s not a busy time, handling
 enquiries is good. If the timing is bad, it can be a challenge.</p>
+<p class="r">——————HST steps away———–</p>
+<p class="q">Do you have any suggestions for improving it?</p>
+<p class="r">Management/ supervision (if applicable):</p>
+<p class="q">How effective is your supervision of the staff for which you are
+responsible?</p>
+<p class="q">Are any changes in approach desirable?</p>
+<p class="r">Training and development needs:</p>
+<p class="q">What training have you undergone during the year?</p>
+<p class="q">Are there any training opportunities you would like to pursue? Or any
+skills you would like to develop?</p>
+<p class="r">Overall:</p>
+<p class="q">If you could change anything about your role or the way the team
+operates, what would it be?</p>
 </div>
 <div>
-<p>——————HST steps away———–</p>
-<p>Do you have any suggestions for improving it?</p>
-<p>Management/ supervision (if applicable):</p>
-<p>How effective is your supervision of the staff for which you are
-responsible?</p>
-<p>Are any changes in approach desirable?</p>
-<p>Training and development needs:</p>
-<p>What training have you undergone during the year?</p>
-<p>Are there any training opportunities you would like to pursue? Or any
-skills you would like to develop?</p>
-<p>Overall:</p>
-<p>If you could change anything about your role or the way the team
-operates, what would it be?</p>
-<p>ACTIONS AGREED (including who and when)</p>
-  </div>
+<title>ACTIONS AGREED</title>
+<p>ACTION: MG and KL to meet to get a clear story about what KL should
+cover wrt bookings and how to do it</p>
+<p>ACTION: MG Review cleaning sheet</p>
+<p>ACTION: MG, KL, James to coordinate on Food Hygiene on Sundays [MG to give a short presentation
+to PM about this]</p>
+</div>
  </body>
 </doc>