Mercurial > hg > rsof
changeset 312:065ac0b8615c
merge
| author | Henry Thompson <ht@markup.co.uk> |
|---|---|
| date | Tue, 16 Jan 2024 10:22:39 +0000 |
| parents | 8ab0c6876f6b (current diff) bb5dd447f39d (diff) |
| children | 5877cfc333a3 |
| files | |
| diffstat | 2 files changed, 26 insertions(+), 25 deletions(-) [+] |
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--- a/MHMC/2023-06-05_Miranda.txt Tue Jan 16 10:19:33 2024 +0000 +++ b/MHMC/2023-06-05_Miranda.txt Tue Jan 16 10:22:39 2024 +0000 @@ -8,11 +8,12 @@ AM - Area Meeting LM - Local Meeting] - A) A major staffing issue is being addressed by MHMC; + + A) *Difficulty* A major staffing issue is being addressed by MHMC. - B) Holiday cover/sick leave as a single person in post has made - getting a full week with weekends at either end has been - difficult, and I found this caused some resentment. + B) *Difficulty* Holiday cover/sick leave as a single person in post + has made it difficult to get a full week with weekends at either + end, and I found this caused some resentment. ACTION: MHMC to consider how to address this when addressing the larger staffing issue. @@ -21,44 +22,43 @@ extended sickleave: possibly involving former Wardens or existing senior staff. Possibly (already) in the Risk Assessment? - C) Good things: Learning, including from mistakes, being in charge. + C) *Good things* Learning, including from mistakes, being in charge. [Good communcation/collaboration with DS and HST] - D) Successful: Satisfaction that I can do the job: None of what I've - had to do is unfamiliar. + D) *Successful* Satisfaction that I can do the job: None of what I've + had to do is unfamiliar. - E) Not so successful: Not getting as much done as had hoped/feel I + E) *Not so successful* Not getting as much done as had hoped/feel I should have. Fixes for some causes for that are in process, and my expectations may also have been a bit overly ambitious - F) How have Changes I've made worked? - Well: Quickbooks / Hallmaster integration working/coming. + F) *Changes that worked* Quickbooks / Hallmaster integration working/coming. No evening lettings of the Bow room if other rooms are available. - * Bell Labs point: No time to make a change for things that + _But_ Bell Labs point: No time to make a change for things that happen on an annual basis, given only a 2-year contract. ACTION: Avoid short-termism! - G) Work environment: + Friendliness of staff, hirers, Quakers + G) *Work environment* + Friendliness of staff, hirers, Quakers - Gloomy ground-floor space: some prospect of improvement Suggestions: Double-glazing, lighting - H) Support: Missing the opportunity to talk about things. Used to a + H) *Support* Missing the opportunity to talk about things. Used to a regular opportunity for sounding-board conversation - ACTION: HST to institute a version of HCRC M4 (Monday - Morning Management Meeting) + ACTION: HST to institute regular meetings [Done: HST and + MG meet most Friday afternoons] - Difficulties: Nothing major + *Difficulties* Nothing major Need to agree some shared communication practices to improve on some issues with one member of staff - I) Quaker ethos: Seriously? But, indeed, many relationships are not + I) *Quaker ethos* Seriously? But, indeed, many relationships are not in practice all clear, e.g. AM vs. LM; Trustees vs. MHMC vs. AM ACTION: DS to share AM/LM spreadsheet - J) Relationships: Colleagues and users: good. + J) *Relationships* Colleagues and users: good. I have enjoyed the event-based hiring story we have now, as opposed to the (semi-)permanent office space story @@ -67,26 +67,27 @@ All-hands staff meeting was a success, casual staff are a good team - K) Supervison: As supervisor, seems good from my perspective + K) *Supervison* As supervisor, seems good from my perspective Instituted catch-up when people are on the way in or the way out - L) Training: Hallmaster/Email + L) *Training* Hallmaster/Email [multiple email addresses, multiple folders for mail coming to office@ ACTION: HST to meet with Miranda - (and Majk?) about this] + and Majk about this + [Done, in part, more to come] More Hallmaster/Financial systems [ACTION: MG to talk with JK] - ACTION: HG to do Food Hygiene + ACTION: MG to do Food Hygiene - M) Job more effectively: More staff time, clearer references + M) *Job more effectively* More staff time, clearer references [ref. I above], reporting? Strategy vs. tactics [Tracking system for building faults?] [Building action calendar?] [Compliance register? E.g. staff training] - ACTION: HST to get sub-roles in MHMC clear + ACTION: HST to get sub-roles in MHMC clear [Working on it] - N) Job changes: Do more BizDiv, look outward more. + N) *Job changes* Do more BizDiv, look outward more.