Employment Review Conversation: Eliza Giles

Notes from the meeting held on 2024-04-17 with.Miranda Girdlestone (Meeting House Manager) and Henry Thompson (Convenor, Meeting House Management Committee)

Nature of the job:

Does your job description accurately reflect the nature of your duties?

Yes.

What have you done in your role that has made you feel proud? 

Dealt with challenging clients [e.g. xxxx].  Taken on more
responsibility.  Taken initiative:, e.g. Daily and weekly cleaning
tasks, book shelf.

Was there anything that felt less than successful when you attempted it? 
And what did you do to improve the situation?

Getting started with emails was hard, couldn't really figure out what
was in them.  Now that Majk and I have figured out a system for
managing things, it's much better, and the new system for leaving
notes usng TeamUp for MG has improved things as well.

What changes have you implemented and how do you think they went/were received?

The daily cleaning tasks: the sheet is working well.  Keeping the
Facebook page current is working, can't tell if it's working, but it's
not out-of-date.  Scheduling some things will help.  Bookshelf looked
good, contacted the Lighthouse Books, sounded good on the 'phone, but still no emails.

New biscuits.  Better, and less food waste.

Obstacles and support:

What extra support would you like from me as your manager?

One or two cases where I wasn't sure if it was my job or not, and then
you asked if I'd done it, for example lunches, [which seems to have
been lost somewhere between MG and MS and EG].

ACTION: MG to clarify with MS and EG that anything about a booking
that you're working on is their job to initiate and follow up]

Have you encountered any particular difficulties where you would have
appreciated more support?

See above.

When working alone in the evenings/weekends, twice disturbances
outside the Meeting House, involving drunken and/or homeless men, with
potential interactions with clients, and I didn't know what to do.

ACTION: EG to read Lone-working Policy, MG to ensure personal alarm is
activated.

[The recommendation to call 111 is in the LWP document]

Can you say why you didn’t ask for support at the time?

Quaker Ethos:

Do you think the Quaker ethos is nurtured in your work and your workplace?

Yes.  Sustainability is a priority, as is good interaction style.

Working relationships:

How would you describe the relationships you have built with your
colleagues and users of the building?

It's good.

How do you see your role within the team now and how would you like it to grow?

Taken up a good position in the team, taking on more bit-by-bit as go
along, which is nice.

Work environment:

What do you like or dislike about your work environment?

Dislike how cold it is, everything else is good.

Do you have any suggestions for improving it?

No.

Training and development needs:

What training have you undergone during the year?

Fire, First Aid, Food Hygience, Manual Handling

Are there any training opportunities you would like to pursue? Or any
skills you would like to develop?

More Social Media experience, more like practice on my own than training. 

Overall:

If you could change anything about your role or the way the team
operates, what would it be?

Just one thing, would be clarifying how the division of labour works
as I'm in and out of the office.

[HT: Yes!]

Drinks together was nice, and doing that again would be good.

ACTION: MG to organise a booking process review session with MS and EG