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author Henry Thompson <ht@markup.co.uk>
date Wed, 01 May 2024 21:21:13 +0100
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1 <?xml version='1.0'?>
2 <?xml-stylesheet type="text/xsl" href="../../../../lib/xml/doc.xsl" ?>
3 <!DOCTYPE doc SYSTEM "../../../../lib/xml/doc.dtd" >
4 <doc>
5 <head>
6 <title>Notes and Actions from Majk Stokes's Annual Employment Review Conversation</title>
7 <author>Henry S. Thompson</author>
8 <date>16 April 2024</date>
9 <style>.r {margin-left: 3em}
10 .q {font-style: italic}
11 .a::before {content: "ACTION: "; font-weight: bold}
12 </style>
13 </head>
14 <body>
15 <div>
16 <title>Introduction</title>
17 <p>Notes from a meeting held on 2024-04-16 with Miranda Girdlestone
18 (Meeting House Manager, MG hereafter), taking the lead and Henry Thompson (Convenor, Meeting House
19 Management Committee, HST hereafter), taking (most of) these notes. The section titles and questions which follow are taken verbatim from the <emph>Employment
20 Review Conversation</emph> shared with Majk in advance of the meeting.</p>
21 </div>
22 <div>
23 <title>Nature of the job</title>
24 <p class="q">Does your job description accurately reflect the nature of your
25 duties?</p>
26 <p class="r">Taken on more admin/desk-based (i.e. not running around the place,
27 directly customer facing)</p>
28 <p class="a">MG and MS review Job Description and update as necessary</p>
29 <p class="q">What have you done in your role that has made you feel proud?</p>
30 <p class="r">Getting the Fringe Society: played a key role in making that happen,
31 disappointed that we couldn’t repeat that, and not sure about how the
32 CVenues version will play out.</p>
33 <p class="r">Got to grips with the chasing up bookings and invoices etc.: more
34 efficient at dealing with that than in the past. Hallmaster definitely a
35 learning curve.</p>
36 <p class="q">Was there anything that felt less than successful when you attempted
37 it?</p>
38 <p class="r">Booking clash for the GA of Church of Scotland, missed something
39 crucial about this involving more than it had in previous years.</p>
40 <p class="q">And what did you do to improve the situation?</p>
41 <p class="r">Sorted it, with help from Rachel Fitzgerald and Aug.United</p>
42 <p class="q">What changes have you implemented and how do you think they went/were
43 received?</p>
44 <p class="r">Not sure I’ve implemented anything – list of slow-payers and
45 Hallmaster-refusniks. Working on capturing/transferring to Ellie
46 experience/information about regular(ish) groups</p>
47 <p class="r">[Dropping Sundays] A good change from doing 7 days in a stretch.</p>
48 <p class="q">[Things around the building?]</p>
49 </div>
50 <div>
51 <title>Obstacles and support</title>
52 <p class="q">What extra support would you like from me as your manager?</p>
53 <p class="r">Depends on whether there are extra things I might be taking on.</p>
54 <p class="q">Have you encountered any particular difficulties where you would have
55 appreciated more support?</p>
56 <p class="r">Not that can think of just now</p>
57 <p class="q">Can you say why you didn’t ask for support at the time?</p>
58 </div>
59 <div>
60 <title>Quaker Ethos</title>
61 <p class="q">Do you think the Quaker ethos is nurtured in your work and your
62 workplace?</p>
63 <p class="r">I think so. We have a pretty good Quaker ethos here. Haven’t
64 encountered anything. Like to think we pass those on to our clients, in
65 the way we interact with them.</p>
66 </div>
67 <div>
68 <title>Working relationships</title>
69 <p class="q">How would you describe the relationships you have built with your
70 colleagues and users of the building?</p>
71 <p class="r">Good relationship with most of the users, in person or via
72 email/phone. They know who I am, and that helps toward friendly
73 interaction. [Colleague] was upset about how I handle some difficulties,
74 but in general get on pretty well with the rest of the staff time. Would
75 like to improve on that, but no glaring holes. QUakers on Sunday also
76 pretty good.</p>
77 <p class="r">[MG - better in difficult situations to use email rather than SMS so
78 there’s a non-private, recoverable record]</p>
79 <p class="q">How do you see your role within the team now and how would you like
80 it to grow?</p>
81 <p class="r">Could take more responsibility in staff meetings, particular
82 regarding anything to do with the building.</p>
83 <p class="a">MG to discuss with MS about sharing running of staff
84 meeting]</p>
85 </div>
86 <div>
87 <title>Work environment</title>
88 <p class="q">What do you like or dislike about your work environment?</p>
89 <p class="r">Dislike the bagpipes, the crush of tourists. But generally a
90 welcoming and friendly workplace, and we project that well to people who
91 walk in.</p>
92 <p class="r">Struggling at the moment with a wrist that keeps me from cycling.</p>
93 <p class="q">Do you have any suggestions for improving it?</p>
94 <p class="r">[redacted :-]</p>
95 <p class="r">Remove the perspex, re-dress the desk.</p>
96 </div>
97 <div>
98 <title>Management/ supervision</title>
99 <p class="q">Looking forward as an assistant manager, what do you see as the
100 requirements for your role to provide me with support, as I work on
101 strategic business development?</p>
102 <p class="r">Helping with Hartley’s email was something I was able do, managing
103 the electricians coming in for quotes ditto. I could put together casual
104 staff rotas. I could do more supervision of on-site contractors, as
105 we’ve moved away from DiY.</p>
106 <p class="r">Juggling things so Ellie does more with bookings, then I would have
107 time to do more with contractors.</p>
108 <p class="r">Better and handling the receipts spreadsheets</p>
109 </div>
110 <div>
111 <title>Training and development needs</title>
112 <p class="q">What training have you undergone during the year?</p>
113 <p class="r">First aid. Some refresh on touch typing.</p>
114 <p class="q">Are there any training opportunities you would like to pursue? Or any
115 skills you would like to develop?</p>
116 <p class="r">Useful at some point to do some bookkeeping training. Training on
117 excel spreadsheets, using free online courses.</p>
118 <p class="r">Woodbrooke no longer does this.</p>
119 <p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
120 everyone</p>
121 <p class="r">[HST could help with Excel maybe]</p>
122 </div>
123 <div>
124 <title>Overall</title>
125 <p class="q">If you could change anything about your role or the way the team
126 operates, what would it be?</p>
127 <p class="r">Not interested in more hours. Fewer might be good.</p>
128 <p class="q">Sometimes MG and KJ or E? are working in the office and I’m stuck on
129 the front desk and sometimes it feels a bit like being left out. So
130 maybe look at swapping places some times…</p>
131 <p class="r">If someone staying late, or arriving early in the evening, I’d be
132 happy to start later.</p>
133 <p class="r">[MG I try to balance early/late starts across the month across the
134 staff. Thursday afternoon instead of morning would be OK when Ken or
135 Ellie is in from 9]</p>
136 </div>
137 <div>
138 <title>Actions agreed</title>
139 <p class="a">MG and MS review Job Description and update as necessary</p>
140 <p class="a">MG to discuss with MS about sharing running of staff
141 meeting</p>
142 <p class="a">MG to book Food Hygiene for MS, Fire extinguishers for
143 everyone</p>
144 </div>
145 </body>
146 </doc>