Present: Alison Burnley, Madeleine Harding, Phil Lucas, +Brian Mayes, Laurie Naumann, +Eileen Schott, Henry Thompson (in the clerk's chair)
+Anthony Buxton shared a number of completed survey forms filled in by +external letting clients. ES reviewed these. There were 28 forms, 24 from +2008: we don't know what proportion of the total clients this represents. Most +of the tick-box ratings are good or excellent. There are positive comments +about individual staff being helpful, the negative comments are about rooms +being too small, or cold, or the state of the toilets. The one thing that +looks like it could be improved is "the accuracy of information received".
+HST talked with Anthony about an example which he had heard of from a +friend, in which a group had stopped a long-standing regular let because they +could no longer bring their sandwiches.
+Brainstorming
+We discussed the complexities of the interaction between details of use +and details of regulations. We were uncomfortable with the extent to which the +letter of the law has been applied, and wondered whether in practice we should +be willing to formulate a level of not-quite-strictly enforcing some things. +AM trustees are looking into this, but perhaps not with the urgency we need.
+The problem with people bringing in their own food is, we are told, the +risk of cross-contamination, but most groups are now happy with having food +catered in when an all-day event involves a meal.
+HST attempted a brief exercise in working backwards from our notional +deadline of 6 June for a report to AM.
+We asked ourselves, based on others' expectations, whether we will report +on a series of options, their costs and benefits, or whether we will make "a +recommendation". The general feeling seems to be not to make a recommendation.
+Agree means for gathering input from interested constituencies.
+Discuss regulatory impact situation with Mark Hutcheson.
+HST to get the Kath Russell report [pending], and some letting evaluation +forms, say from 4Q2008, and circulate [done]. Also ask if any +summary or collation has been done [done, answer is 'no'].
+HST to ask John Phillips for an electronic version of his notes for us
+HST to ask Ken Jobling where to find the details of how food hygiene regulations +apply depending on exactly what's happening. [pending]
+HST to invite Mark Hutcheson to one of our meetings at his earliest +convenience, as Convenor of AM Trustees. [done]
+Our next meeting will be at 7 Victoria Terrace at 5:15pm on Sunday 22 +March. Mark Hutcheson will join us at the beginning. We +tentatively agreed on Friday 3 April 5:30pm for our next meeting after that.
+HST will be away on 22 March, PL will convene this meeting.
+