annotate MHMC/reviews_2024-04-15/majk.txt @ 496:34129b221ffa

_ for italic, ** or __ for bold
author Henry Thompson <ht@markup.co.uk>
date Thu, 18 Jul 2024 13:19:32 +0100
parents 5b4802b82426
children
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
rev   line source
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
1 Employment Review Conversation: Majk Stokes
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
2
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
3 Notes from the meeting held on 2024-04-16 with.Miranda Girdlestone (Meeting House Manager) and Henry Thompson (Convenor, Meeting House Management Committee)
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
4
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
5 Nature of the job:
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
6
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
7 Does your job description accurately reflect the nature of your duties?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
8
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
9 Taken on more admin/desk-based (i.e. not running around the place,
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
10 directly customer facing)
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
11
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
12 ACTION: MG and MS review Job Description and update as necessary
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
13
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
14 What have you done in your role that has made you feel proud?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
15
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
16 Getting the Fringe Society: played a key role in making that happen,
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
17 disappointed that we couldn't repeat that, and not sure about how the
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
18 CVenues version will play out.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
19
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
20 Got to grips with the chasing up bookings and invoices etc.: more
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
21 efficient at dealing with that than in the past. Hallmaster
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
22 definitely a learning curve.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
23
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
24 Was there anything that felt less than successful when you attempted it?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
25
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
26 Booking clash for the GA of Church of Scotland, missed something
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
27 crucial about this involving more than it had in previous years.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
28
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
29 And what did you do to improve the situation?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
30
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
31 Sorted it, with help from Rachel Fitzgerald and Aug.United
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
32
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
33 What changes have you implemented and how do you think they went/were received?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
34
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
35 Not sure I've implemented anything -- list of slow-payers and
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
36 Hallmaster-refusniks. Working on capturing/transferring to Ellie
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
37 experience/information about regular(ish) groups
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
38
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
39 [Dropping Sundays] A good change from doing 7 days in a stretch.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
40
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
41 [Things around the building?]
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
42
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
43 Obstacles and support:
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
44
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
45 What extra support would you like from me as your manager?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
46
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
47 Depends on whether there are extra things I might be taking on.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
48
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
49 Have you encountered any particular difficulties where you would have
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
50 appreciated more support?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
51
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
52 Not that can think of just now
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
53
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
54 Can you say why you didn’t ask for support at the time?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
55
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
56 Quaker Ethos:
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
57
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
58 Do you think the Quaker ethos is nurtured in your work and your workplace?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
59
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
60 I think so. We have a pretty good Quaker ethos here. Haven't
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
61 encountered anything. Like to think we pass those on to our clients,
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
62 in the way we interact with them.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
63
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
64
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
65 Working relationships:
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
66
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
67 How would you describe the relationships you have built with your
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
68 colleagues and users of the building?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
69
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
70 Good relationship with most of the users, in person or via
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
71 email/phone. They know who I am, and that helps toward friendly
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
72 interaction. [Colleague] was upset about how I handle some
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
73 difficulties, but in general get on pretty well with the rest of the
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
74 staff time. Would like to improve on that, but no glaring holes.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
75 QUakers on Sunday also pretty good.
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
76
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
77 [MG - better in difficult situations to use email rather than SMS so
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
78 there's a non-private, recoverable record]
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
79
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
80 How do you see your role within the team now and how would you like it to grow?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
81
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
82 Could take more responsibility in staff meetings, particular regarding
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
83 anything to do with the building.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
84
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
85 ACTION: MG to discuss with MS about sharing running of staff meeting]
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
86
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
87 Work environment:
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
88
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
89 What do you like or dislike about your work environment?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
90
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
91 Dislike the bagpipes, the crush of tourists. But generally a
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
92 welcoming and friendly workplace, and we project that well to people
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
93 who walk in.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
94
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
95 Struggling at the moment with a wrist that keeps me from cycling.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
96
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
97 Do you have any suggestions for improving it?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
98
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
99 [redacted :-]
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
100
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
101 Remove the perspex, re-dress the desk.
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
102
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
103 Management/ supervision:
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
104
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
105 Looking forward as an assistant manager, what do you see as the
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
106 requirements for your role to provide me with support, as I work on
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
107 strategic business development?
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
108
381
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
109 Helping with Hartley's email was something I was able do, managing the
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
110 electricians coming in for quotes ditto. I could put together casual
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
111 staff rotas. I could do more supervision of on-site contractors, as
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
112 we've moved away from DiY.
7042b214476c working
Henry Thompson <ht@markup.co.uk>
parents: 380
diff changeset
113
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
114 Juggling things so Ellie does more with bookings, then I would have
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
115 time to do more with contractors.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
116
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
117 Better and handling the receipts spreadsheets
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
118
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
119 Training and development needs:
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
120
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
121 What training have you undergone during the year?
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
122
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
123 First aid. Some refresh on touch typing.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
124
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
125 Are there any training opportunities you would like to pursue? Or any
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
126 skills you would like to develop?
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
127
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
128 Useful at some point to do some bookkeeping training. Training on
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
129 excel spreadsheets, using free online courses.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
130
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
131 Woodbrooke no longer does this.
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
132
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
133 ACTION: MG to book Food Hygiene for MS, Fire extinguishers for everyone
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
134
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
135 [HST could help with Excel maybe]
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
136
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
137 Overall:
382
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
138
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
139 If you could change anything about your role or the way the team
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
140 operates, what would it be?
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
141
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
142 Not interested in more hours. Fewer might be good.
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
143
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
144 Sometimes MG and KJ or E? are working in the office and I'm stuck on
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
145 the front desk and sometimes it feels a bit like being left out. So
c897bf305aac nearing the end
Henry Thompson <ht@markup.co.uk>
parents: 381
diff changeset
146 maybe look at swapping places some times...
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
147
383
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
148 If someone staying late, or arriving early in the evening, I'd be
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
149 happy to start later.
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
150
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
151 [MG I try to balance early/late starts across the month across the
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
152 staff. Thursday afternoon instead of morning would be OK when Ken or
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
153 Ellie is in from 9]
380
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
154
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
155
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
156
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
157
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
158
a92ab7ad976d working
Henry Thompson <ht@markup.co.uk>
parents:
diff changeset
159
383
Henry Thompson <ht@markup.co.uk>
parents: 382
diff changeset
160